Customers don’t care about your product

Written by Naja Shafiq

People who buy a drill don’t want a drill. They want a hole in the wall. They will only give you their money if you can solve their problems.

People don’t want a razor, they want to look clean and sharp.

People don’t want a perfume, they want a great first impression.

People don’t want a ring, they want a symbol for eternal love.

People don’t care about your product, they want their problem solved. So, understand what your customer really want.

Sell the outcome, not just the product.

Published on 17 Jun 2021